ACCESS is a transportation service for all citizens of Johnson County. All of our vehicles are wheel chair accessible. Drivers are thoroughly trained in safety and passenger assistance. Our transportation services include:
Zone to zone (demand response) service is available throughout Johnson County. Out of county currently is limited to Stop 11 Road. The outlet mall in Edinburgh is charged as in county.
Days & Times
- Monday – Friday 6:15 a.m. – 7:30 p.m.
Service on all holidays except:
- Memorial Day
- Independence Day
- Labor Day
- Thanksgiving
- Christmas
- New Year’s Day
Fares
Please call ACCESS at (317) 738-5523 for your fare schedules. Fares may be “paid” by either presenting an ACCESS ticket or by cash. If the fare is to be paid in cash, the fare must be paid in exact cash as the driver does not carry cash and cannot make change. Fares will be collected by driver before departure. ACCESS cannot be responsible for lost tickets. Tickets can be purchased from any driver, and are sold at a discount. PLEASE NOTE: No added charge for passengers with disabilities. All fares are the same for everyone that rides.
- For rides within Johnson County: $4.00 per zone ride with free transfer onto any fixed route.
- Out of Johnson County: One mile into Marion County to Stop 11 is an additional $1.00 per ride
- Same day service is double the fare.
- Discounted Multi Ride Ticket $10.00 ticket get $1 free.
- Please Note: If crossing into another zone on any demand response system and unable to transfer onto fixed route it will cost an additional $1.00 per zone per trip.
How to get a ride
Demand Response service is a shared ride service and requires an advance reservation. Reservations are accepted Monday – Friday 9:00 a.m. – 4 p.m. If voice mail picks up during business hours, please leave a message as we check them frequently. Make your request as early as possible, up to 10 days in advance, but no later than 24 hours before you wish to ride and/or by 1:00 pm the day before the trip. Trip requests requested without 24 hour notice will try to be accommodated, however there is no guarantee. Weekend request must be in by Friday at Noon. Transportation requests for subscription trips for the following week need to be in by Friday at 1:00. Please remember that Demand Response service is curb-to-curb and no assistance is provided beyond the curb. If you require additional assistance, you should be accompanied by a personal care attendant. If you make arrangements for your personal attendant at the time of reservation there will be no charge for that additional rider. When requesting a ride, please be ready to provide:
- your name
- your pick-up address
- your telephone number
- the time of your scheduled appointment
where you will be going (include phone number if possible) - the time you want to be picked up for your return trip
- whether you use a wheelchair or other mobility device
- dimensions of wheelchair
- whether anyone else will be riding with you
The ZIPLINEs are weekday fixed routes with regular stops along US 31 between Franklin, Whiteland, Greenwood, and Indianapolis, (transferring to IndyGo). NO off route deviations by this bus is available. To help plan your use of this service refer to the schedules on the left.
Days & Times
Monday-Friday
- US 31 5 a.m. – 8 p.m.
- Franklin 7:20 a.m. – 5:20 p.m.
- Greenwood 7:20 am – 5:20 pm
- Office hours 8:30 a.m. to 4:30 p.m.
Service on all holidays except:
- Memorial Day
- Independence Day
- Labor Day
- Thanksgiving
- Christmas
- New Year’s Day>
Fares
- $1.00 per ride
- $2.00 Day Pass (unlimited rides for one day on all fixed routes)
- Discounted Multi Ride Ticket *$10.00 ticket get $1 free
- $25.00 Monthly Pass (unlimited rides on all ZIPLINES for the month in which it is purchased i.e. March 1 – March 31)
- Transfers from one Zip Line to another are free.
- Transfers with IndyGo are an addtl. $1.75 fare paid on IndyGo.
How to get a ride
Review the appropriate schedule and go to the bus stop at the appropriate time. Can’t get to the bus stop? Check out our Zip Connect service below.
If you are unable to get to a listed Zip Line bus stop please call for a ZIP Connect. A ZIP CONNECT is a flex feeder into a Zip Line that extends service in the city limits of Franklin and 1 mile on either side of US 31.
Days & Times
Monday-Friday
- US 31: 5 a.m. – 8 p.m.
- Franklin: 7:20 a.m. – 5:20 p.m.
- Greenwood: 7:20 am – 5:20 pm
- Office hours: 8:30 a.m. to 4:30 p.m.
Service on all holidays except:
- Memorial Day
- Independence Day
- Labor Day
- Thanksgiving
- Christmas
- New Year’s Day
Fares
- $2.00 per ride
- $4.00 Day Pass (unlimited rides for one day on all fixed routes)
- Same day service is double the fare.
- Discounted Multi Ride Ticket *$10.00 ticket get $1 free
- $50.00 Monthly Pass (unlimited rides for the month in which it is purchased i.e. March 1 – March 31)
- Transfers from one Zip Line to another are free.
- Transfers with IndyGo are an addtl. $1.75 fare paid on IndyGo.
How to get a ride
Call 24 hours ahead or by 1 p.m. the day before to get on a schedule. Please note: Scheduling a ZIP CONNECT is a first come first serve basis. Must call to cancel a ride by 1 hour before scheduled pick up or you will be charged a no show. Frequent cancellations will result in loss of your subscription (ongoing trip requests) since others are waiting for a ride.
Access Johnson County also schedules passengers and the volunteer drivers to provide Demand Response service for any Veterans living within Johnson County to Roudebush VA Hospital in Indianapolis. Riders must be able to step up one step in order to ride this van.
Days & Times
Monday – Friday 8 a.m. – 5 p.m.
Service on all holidays except:
- Memorial Day
- Independence Day
- Labor Day
- Thanksgiving
- Christmas
- New Year’s Day
Fares
There is no charge to ride with Veteran Transportation Services. However, if you are unable meet the van at our location then ACCESS can pick you up at the regular fare rate. Review ACCESS Demand Response Transportation in the section above.
How to get a ride
Veteran Transportation Service is a shared ride service and requires an advance reservation. Reservations are accepted Monday – Friday 8:30 a.m. – 4:30 p.m. If voice mail picks up during business hours, please leave a message as we check them frequently. Make your request as early as possible, up to 10 days in advance, but no later than 24 hours before you wish to ride and/or by 1:00 pm the day before the trip. Trip requests requested without 24 hour notice will try to be accommodated, however there is no guarantee. Weekend request must be in by Friday at Noon. Transportation requests for subscription trips for the following week need to be in by Friday at 1:00.
When requesting a ride, please be ready to provide:
- your name
- your pick-up address
- your telephone number
- the time of your scheduled appointment
- where you will be going (include phone number if possible)
- Last 4 digits of your Social Security Number
- whether anyone else will be riding with you