Frequently Asked Questions

County Connect is a project that helps Central Indiana residents travel across county lines on public transportation.

The current initiatives of County Connect are:

  1. Transfer points at county lines where two transit providers connect to transfer passengers
  2. The 327-RIDE one-call/one-click transportation resource directory

Future projects may include initiatives recommended by the Central Indiana Regional Rural & On-Demand Transportation Study.

Use our Build A Trip Form. Or, call 317.327.RIDE, or 855.292.RIDE toll-free to speak with a transportation specialist. Specialists are available by phone Monday through Friday, 8:00 a.m. to 5:00 p.m. Leave a message if your call is not answered, and you will receive a return call as soon as a specialist is available during regular hours. You may also send an email to

Many of the public transit providers in Central Indiana’s suburban and rural counties operate demand-response transportation. This type of transportation is sometimes called “dial-a-ride” and requires the passenger to call in advance to set up a reservation for transportation service. At the pre-arranged date and time, the driver will pick up the passenger and take them to their destination. Sometimes, the ride is shared with other passengers.

Demand-response transportation is offered to the general public in most Central Indiana rural and suburban areas.

View a listing of providers

Fixed route transportation is operated along a prescribed route according to a fixed schedule. The largest fixed route public transit system in the area is IndyGo, which offers local fixed routes connecting locations throughout the City of Indianapolis. Other examples of fixed route transportation in Central Indiana are Access Johnson County Public Transit, City of Anderson Transit System (CATS), Muncie Indiana Transit System (MITS) and Plainfield Connector.

Use the Build Your Trip form to find providers than may be able to provide your trip.

While all Central Indiana counties have some form of public transportation, you are usually limited to travel within county lines due to funding constraints. This is why the region’s public transit agencies have established “County Connect” transfer points, located near county boundaries. At County Connect transfer points, multiple transit services link up to transfer passengers from one county’s service to the next.

A service area is the geographic area in which a transportation provider works. Service areas are usually limited to one county and are sometimes restricted to a specific part of the county.

View service area maps here

Commuter Connect is a service of CIRTA that helps Central Indiana commuters find alternative modes of transportation to work. Commuter Connect helps commuters carpool, vanpool, ride transit, bike and walk to work. The goal of Commuter Connect is improve air quality by encouraging people to use an alternative to driving to work alone in single-occupant vehicles.

Learn more about Commuter Connect.

The Central Indiana Regional Transportation Authority (CIRTA) is a quasi-governmental organization authorized by state statute that focuses on bringing more transportation options to Central Indiana. CIRTA is working to better connect Indianapolis with suburban and rural communities in Marion, Hamilton, Hancock, Shelby, Johnson, Morgan, Hendricks, Boone, Delaware and Madison counties.

Learn more about CIRTA.

Contact CIRTA for more information about eligibility to participate in this directory.